Below are answers to commonly asked questions. If you don’t see what you are looking for, please contact us. Click on the question to see the answer.
We accept all major credit cards: Discover, Mastercard, Visa, and American Express. We also offer Amazon Pay and PayPal.
Yes, we use industry standard SSL encryption to protect your personal information.
Most orders ship within 12-24 hours after being placed. Please contact us if you need to edit your order, but we may not be able to make changes.
Yes, we charge sales tax where required.
Please contact us if you’re interested in buying in bulk.
Most orders are shipped out within 12-24 hours during the business week.
You can select the shipping method on the checkout page, but we offer several expedited shipping options.
Yes, if your order is over $50, you can select free shipping during checkout. Oversize items do not qualify for free shipping. For oversize items, we charge a reasonable shipping rate.
Yes, once your order ships you’ll receive an email with tracking information.
At this time, we only accept and ship orders in the USA.
Yes, new, unused items with packaging can be returned within 60 days of your order date. For most orders, $10 will be deducted from your refund amount to cover shipping and processing. For large items and bulk purchases, we deduct a reasonable fee from your refund amount to help cover the higher return shipping and processing. If the item was defective, we’ll cover the return shipping. Just contact us if you need to return all or part of your order.
Yes, we offer free replacements for defective and damaged items. Please contact us if you need a replacement.